The Calls Warehouse Website Terms of Use
1. About these terms
These Website Terms of Use explain the terms on which visitors may access and use The Calls Warehouse website. They apply to browsing the website, reading information, using enquiry forms, downloading documents and following links from the website.
These Website Terms are separate from any customer contract, order form, service agreement, service schedule or supplier-specific terms that may apply if you buy services from us.
2. Who we are
The website is operated by The Calls Warehouse. In this document, “we”, “us” and “our” refer to The Calls Warehouse.
3. Using the website
You may use the website for lawful business and information purposes only. You must not misuse the website, attempt to gain unauthorised access to it, introduce malware, scrape content at scale, interfere with website operation, or use the website in a way that could damage The Calls Warehouse or any third party.
4. Website information
We aim to keep website content clear, accurate and up to date. However, information on the website is provided for general guidance only and does not itself create a binding offer unless stated otherwise in writing.
Product availability, pricing, speeds, coverage, service features and timescales may depend on location, supplier availability, credit checks, survey results, network checks, order acceptance and contract terms. Telecoms and connectivity information changes over time, so we may update, amend or remove website content without notice.
5. No professional advice
Website content is not legal, financial, technical or regulatory advice. If you require advice for a specific business decision, you should ask us for a tailored recommendation or seek independent professional advice where appropriate.
6. Enquiries, forms and Health Check requests
If you submit an enquiry, request a callback, complete a Telecom Health Check or send information through the website, you confirm that the information you provide is accurate and that you have authority to provide it on behalf of your organisation. We will handle personal information in line with our Privacy Policy and any applicable data notice.
7. Intellectual property
The website design, text, graphics, branding, documents, blog content, layouts and other materials are owned by or licensed to The Calls Warehouse unless stated otherwise. You may view, download and print content for your own internal business use, but you must not copy, reproduce, sell, publish, exploit or adapt it for commercial use without our written permission.
8. Links to other websites
The website may include links to third-party websites, supplier resources, regulatory pages or external tools. We are not responsible for third-party websites, their content, availability, security or privacy practices.
9. Website availability and security
We do not guarantee that the website will always be available, uninterrupted, secure or error-free. We may suspend or restrict access for maintenance, security, operational or business reasons.
10. Liability for website use
Nothing in these Website Terms excludes or limits liability where it would be unlawful to do so. Subject to that, we are not responsible for business loss, loss of profit, loss of revenue, loss of anticipated savings, loss of data, loss of goodwill or indirect/consequential loss arising from use of, or inability to use, the website.
11. Changes to these Website Terms
We may update these Website Terms from time to time. The version published on the website will apply when you access the website.
12. Governing law
These Website Terms are governed by the laws of England and Wales, unless mandatory law provides otherwise.
Cookie Policy
1. About this Cookie Policy
This Cookie Policy explains how The Calls Warehouse website uses cookies and similar technologies. Cookies are small files or storage technologies placed on or accessed from your device when you use a website.
2. Types of cookies we may use
3. Consent and control
Where cookies or similar technologies are not essential, we will seek consent where required. You can usually manage cookie preferences through the website cookie banner or settings and through your browser settings. If you disable cookies, some parts of the website may not work properly.
4. Cookies used on this website
5. Updates
We may update this Cookie Policy when website tools, cookies or legal requirements change.